At DevScope's blog you can find a PowerBI Tiles 101-tutorial which enables you to quickly set up our report automation system.

Please make sure that:

• You are activating each PowerBI Tiles version with the correct key (you have received 2 keys: one for PowerBI Tiles Desktop and the other for PowerBI Tiles Online)
• You haven't previously activated the same key in another machine. Each key is locked to the following components: CPU, Motherboard and Machine Name. If you need to perform a change in any of these components, don't forget to deactivate your license first (see how at the "Features" tab here on the FAQ session)
• You have refreshed your previously rendered visuals

The rendering time is the amount of time that it takes Microsoft's API to return correctly the selected visuals. You can adjust the "Delay render" to a fixed value or choose to use the "Capture Mode" to manually insert your visuals.

If you don't see the tab of PowerBI Tiles Desktop add-in in your Office ribbon, you may need to activate PowerBI Tiles by following the steps below.

• On Office click on the "File" tab and then choose "Options"
• Select "Add-ins"
• On the "Manage" dropDown choose "Disabled items" and click "Go…"
• Select PowerBI Tiles Desktop
• Click on "Enable" and then OK

The PowerBI Tiles Desktop tab should now appear in the Office ribbon.

These steps can be applied to PowerPoint, Word and Outlook.

Pricing for NGO's/Educational institutions is the retail price minus a 10% discount. To get a special promo code, you must contact our support team prior to the purchase at our store.

For special reseller conditions, please contact our team at support@devscope.net.

To install PowerBI Tiles Desktop you need:

• Office 2013/2016 x86 or x64
• Windows 7 or greater
• Microsoft .NET Framework 4.6.2
• Valid Power BI account

Power BI Tiles Pro is a “pack” composed by two versions of the product: Power BI Tiles is a tool designed to embed Power BI visuals in Office documents. It is composed of two versions of the product:

• Power BI Tiles Pro Desktop for Office: This Office add-in allows you to embed your, or your team’s Power BI Visuals into your PowerPoint presentations, Word documents and Outlook Messages as high quality still images.
• Power BI Tiles Online: The Online version of Power BI Tiles allows you to embed Power BI visualizations into PowerPoint with live data. With this version, you can manipulate your visuals data as if you were in Power BI online which means that data is always refreshed.

With the Online version, you can access your visuals “live” as if you were on Power BI Online and by sharing the document, only people with access to the workspace and a PowerBI Tiles license will be able to see and navigate through them. Sharing with Desktop enables you to share visuals with anyone because they'll be embedded as still images but if they need to edit the person will need to have access to the visuals and a PowerBI Tiles license installed.

Once acquired the license is annual, subject to the terms of our license agreement, with free access to all updates and new features.

PowerBI Tiles Desktop free version has a fully-featured trial which enables you to test the complete scope of the solution. The only difference between the trial and the paid version is the presence of a watermark on every embedded report and dashboard. To access it, just go to our website and download the current version. PowerBI Tiles Online is limited to visuals of your "My Workspace" and to 5 only visuals (which will also appear with the same watermark).

All communications are encrypted by SSL channels using HTTPS using PowerBI SDK.

Our plugins only read data from the MS APIs. Ex. PowerBI Tiles, PowerBI Tiles Pro Desktop.

The only data that is routed to non-Microsoft infrastructure is instrumentation on usage and our licensing.

• Instrumentation – We collect dynamic data restricted to our apps internal algorithms/code and only about exceptions for code quality using Serilog/SEQ and Azure Application Insights. On PowerBI Tiles Live we collect google analytics usage.
• For licensing functionality of PowerBI Tiles Desktop Pro we collect a key that is an ID generated once on your machine like that is a hash of your CPUID, and MotherBoard ID. This id is then included in our license file generated and we use this for identifying you as a valid user.
• For licensing functionality of PowerBI Tiles Live we don’t collect any data besides your email for authentication functionality.

The only information collected on the PowerBI Tiles web application is the user's email when a new account is created. That email is used to identify the user and send him or her notifications regarding PowerBI Tiles such as updates or policy changes. That email may also be used to market DevScope products or services. We never share or sell our users' email contact or other information to third-party companies. Users may opt-out of these marketing emails at any time by accessing their account. The PowerBI website also uses a cookie (a small text file) with the sole purpose of facilitating the authentication process of returning users. Please refer to your browser's policy to learn how to disable and delete cookies.

We only store the OAUTH AccessToken locally on the user machine, to be used as a cookie (as per browser functionality), according to MS common Standards. In specific add-ons like PowerBI Tiles Pro Desktop we store the OAUTH AccessToken in an encrypted file on your Profile AppData folder and also store a XML catalog with metadata about PowerBI Dashboards (name/title/URL in a hierarchy mode). When creating a PowerPoint Presentations with PBI Visuals on it, we also store on each shape, the Url/Link of the respective PowerBI Tile/Report so that we can identify which item to refresh later. If you share the PowerPoint presentation no Auth/Login data is shared. The PowerPoint presentation shapes only have the link to the PowerBI URL embedded in the shapes. Only an authorized MS PowerBI user will be able to refresh it.

License generation may take 48 hours upon your purchase. You will receive an email containing your license key information and product support information (if applicable).

DevScope's support team works Monday to Friday from 9.30 a.m. to 6.30 p.m. All tickets will be sorted by urgency and redirected to the correct department. First contact will occur within 48 hours after entering our support platform.

We have a multi-purpose support team dedicated to our products.

When testing our solutions with the trial version, our team will answer any pre-sales questions about licensing, purchase methods, resellers, etc. Questions related to technical issues/bugs may also be analysed and answered by our team (in a maximum of 2 tickets/interactions) but online support is not included in this stage.

The licensed version includes 5-hours of online support. Any extra support hours must be estimated and charged by the unit (30 minutes) at the rate of 150€/hour. It is also possible to celebrate a maintenance contract with DevScope. For more information, please contact us at support@devscope.net.